FREQUENTLY ASKED QUESTIONS
Where are you based?
- All of our pieces are handcrafted in our workshop based in the famous Birmingham Jewellery Quarter. Our official shop address is: 33 Hylton Street, Birmingham, B18 6HJ - However, all visits must be booked in advance as we do not facilitate walk-ins.
What is the turnaround?
- We allow between 7-10 working days for mirror grillz, 10-15 for diamond caps depending on the quantity.
- Once your grillz are complete we will mark your order as fulfilled and you will be able to track your package.
Can I eat/smoke with grillz?
- We strongly advise against eating with your grillz. This may cause damage to the grillz and your teeth.
- We don't recommend smoking with your grillz. This will cause them to tarnish which will result in a dull finish. However, do offer dental metals such as chrome and dental yellow gold which are tarnish resistant.
Do I have to visit the store?
- We mainly create grillz from moulds taken by our clients at home as its a simple process and saves them the hassle of travelling to us.
- The kit includes two putty's, mouth tray, return envelope and a form to mark your cap locations. Step by step instructions are printed on the back explaining how to accurately take your mould.