FREQUENTLY ASKED QUESTIONS

Where are you based?

  • All of our pieces are handcrafted in our workshop based in the famous Birmingham Jewellery Quarter. Our official shop address is: 33 Hylton Street, Birmingham, B18 6HJ - However, all visits must be booked in advance as we do not facilitate walk-ins.

What is the turnaround?

  • We allow between 7-10 working days for mirror grillz, 10-15 for diamond caps depending on the quantity.
  • Once your grillz are complete we will mark your order as fulfilled and you will be able to track your package.

Can I eat/smoke with grillz?

  • We strongly advise against eating with your grillz. This may cause damage to the grillz and your teeth.
  • We don't recommend smoking with your grillz. This will cause them to tarnish which will result in a dull finish. However, do offer dental metals such as chrome and dental yellow gold which are tarnish resistant.

Do I have to visit the store?

  • We mainly create grillz from moulds taken by our clients at home as its a simple process and saves them the hassle of travelling to us.
  • The kit includes two putty's, mouth tray, return envelope and a form to mark your cap locations. Step by step instructions are printed on the back explaining how to accurately take your mould.